As part of measures to bridge the communication gap between electricity consumers and the electricity distribution companies (DisCos), the Federal Government has introduced a Power Outage Reporting app to help consumers report disruptions in their meters or transformers.
While launching the app, in Abuja, the Chairman of the
Nigerian Electricity Regulatory Commission (NERC), Sanusi Garba said that NERC
planned to use Abuja Electricity Distribution Company (DisCo) as a pilot
company and would roll out the system to other DisCos in few weeks.
In his remarks, the AEDC Managing Director, Christopher
Ezeafulukwe, acknowledged the fact that the DisCos are the last in the
electricity supply chain and in the relay race the DisCos are the closest to
the customers and they take the hit.
According to him, the app is a product of collaboration and
it’s going to be a win-win situation.
“On the part of the customers, it’s a win-win because it’s
user-friendly. The platform has been created and it’s now left for us to use it
properly.
For AEDC, it comes with a responsibility that the commission
found us worthy to be the guinea pig” he said
The President, Electricity Consumer Protection, Mr Kunle
Olubiyo, observed that NERC should monitor the complaint of consumers. They
should not leave the monitoring with the DisCos alone because of their woeful
performances.
